Second Home. Hours Away. Wi-Fi Down.
For Georgian Bay homeowners, a system failure at the cottage isn't an inconvenience — it's a wasted weekend, a missed alarm event, or a freezing pipe no one knew about. Most integrators only know your system is broken when you call them. Summit Logic flips that.
What's Watched
Network
UniFi controller health, internet uptime, switch and AP status, ISP outages.
Control & Automation
Crestron, Lutron, and Control4 processor health, scene availability, keypad responsiveness.
Audio / Video
Distributed audio zones, matrix switchers, streaming devices, projector lamp hours.
Security
Ajax panel status, camera streams, NVR health, door lock connectivity.
Plans
Three tiers built for the way Georgian Bay homes are actually used. Month-to-month after onboarding.
Essential
Smaller systems, primary residences, condos.
- 24/7 network and core device monitoring
- Automatic firmware and security updates
- Monthly health report
- Phone and email support, 1 business day response
- 10% discount on service calls
Signature
Full smart homes, seasonal Georgian Bay properties.
- Everything in Essential
- Proactive remote diagnostics and remote fixes (most issues resolved without a truck roll)
- Priority 4-hour phone response, same-day callback
- 2 included on-site service hours per quarter
- Quarterly system tune-up (firmware, scenes, backups)
- 15% discount on service calls and upgrades
Estate
Large estates, multi-property owners, high-complexity Crestron / Lutron HomeWorks systems.
- Everything in Signature
- Dedicated account manager
- 1-hour priority phone response, same-day on-site for critical failures
- 8 included on-site service hours per quarter
- Bi-annual on-site system review
- Pre-arrival system check before every owner visit
- 20% discount on service calls and upgrades
Already have a Crestron or Lutron system from another integrator? See our Crestron Takeover service.
How Remote Monitoring Works
Step 1
Onboarding
We install monitoring agents on your network, control system, and key devices. No new hardware required for most homes.
Step 2
24/7 watch
Our operations team gets alerts the moment something goes offline or behaves abnormally.
Step 3
Proactive resolution
Most issues are fixed remotely. When a truck roll is needed, plan members go to the front of the line.
Arriving This Weekend? We've Already Checked.
For Signature and Estate plan members with seasonal homes, we run a pre-arrival system check before every visit you tell us about. Heat, network, hot water controls, security, AV — all confirmed working before you make the drive up.
Pre-Arrival Checklist
- Network and Wi-Fi confirmed online
- Heat and HVAC zones at target temperature
- Hot water and water-protection systems active
- Security panel armed, all sensors reporting
- AV zones, streaming services, and control system responsive
Frequently Asked Questions
Stop Driving Up to a Broken System.
Tell us about your home. We'll recommend the right plan and onboard you in under two weeks.