What We Install
Essential Plan
Annual on-site visit, firmware updates across all integrated platforms, remote support during business hours, priority scheduling, and a documented system health report.
Premium Plan
Two on-site visits per year (typically spring and fall), 24/7 remote monitoring, after-hours phone support, replacement of consumables (batteries, filters), and discounted hourly rates on additional work.
Estate Plan
Quarterly on-site visits, full remote monitoring with proactive issue resolution, dedicated technician, included same-week response, and an annual system review meeting with the homeowner.
Cottage / Seasonal Plan
Seasonal opening and closing visits, mid-winter freeze and water checks, remote monitoring, and a dedicated point of contact while you're away.
Builder & Multi-Property Plans
Custom plans for builders managing multiple homes under warranty, and for owners with multiple properties on a single account.
Pay-As-You-Go
No plan, no obligation — book us by the hour when you need us. Plan customers always get scheduled first.
What's Included
Remote Monitoring
OvrC, Domotz, or Ihiji — we see your network, controllers, and key devices before you do, and often resolve issues before you notice.
Firmware Management
Controlled, scheduled firmware rollouts — never the day-of-release surprise that breaks something.
Quarterly Health Reports
Documented condition of every integrated system — what's running well, what needs attention, what's nearing end-of-life.
Priority Scheduling
Plan customers are scheduled ahead of pay-as-you-go work.
After-Hours Support
Premium and Estate plans include after-hours phone support.
Discounted Hourly Rate
All plans include a reduced hourly rate on additional work outside the plan scope.
Designed For
Owners of Integrated Systems
Crestron, Control4, Savant, Lutron HomeWorks, Vantage, full Lutron RA3, and full Sonos systems — anything with software needs ongoing care.
Cottages & Second Homes
Properties that aren't lived in full-time, where small problems become big problems before anyone arrives to find them.
Builders & Property Managers
Builders who need a single number to call for warranty service, and property managers covering multiple high-end homes.
Why Summit Logic
Local technicians — we drive, we don't just dial in
Authorized for every brand we service — full programming and warranty access
Documented quarterly reports, not just verbal updates
Honest about when something is genuinely worth replacing vs repairing
Engineered. Installed. Supported.
Frequently Asked Questions
Related Services
Keep the system you invested in working the way it should.
Discuss a service plan with Summit Logic — Collingwood, Blue Mountains, Thornbury, Meaford, and Georgian Bay.