What We Install
OvrC Pro
Snap One's commercial-grade remote management platform — visibility into Araknis switches, Pakedge access points, Wattbox PDUs, and connected AV gear.
Domotz
Brand-agnostic network monitoring — every IP device on the network discovered, mapped, and watched. Strong fit for offices and mixed-vendor sites.
Ihiji Invision
Enterprise remote-management platform for larger sites — alerts, automated reboots, and SLA-grade reporting.
Wattbox & SurgeX PDUs
Smart power distribution units that allow remote reboot of any connected device — often resolves issues without a truck roll.
UniFi Network Application
For sites running UniFi — full remote management of switches, access points, gateways, and Protect cameras.
SNMP & Syslog Aggregation
For sites with existing IT monitoring (PRTG, LibreNMS, Datadog), we feed AV and security telemetry into your stack — not a parallel one.
What's Included
Discovery & Onboarding
Every device inventoried, named, and added to the monitoring platform.
Alert Configuration
Thresholds and alert routing tuned to your operation — not the noisy out-of-the-box defaults.
Monthly Reports
Uptime, incidents, and resolved-without-ticket metrics — emailed to your operations contact.
Remote Reboot & Recovery
Most issues resolved remotely via PDU power-cycle or device restart — no truck roll.
Escalation Playbook
Documented response — what we resolve remotely, what triggers a site visit, what gets escalated to your IT.
On-Site Response Tier
Optional same-day or next-day on-site response when remote can't resolve.
Designed For
Offices & Professional Services
Collingwood and Blue Mountains offices that need uptime on conferencing, network, and security but don't have on-staff IT.
Hospitality
Hotels, inns, and short-term rental operators where guest-facing systems can't go down on a Friday night.
Multi-Site Operations
Property managers, developers, and franchisees managing several sites where central visibility is the only sane way to operate.
Why Summit Logic
Authorized OvrC, Domotz, and Snap One partner
Local on-site response when remote can't resolve
Plays well with your existing IT stack — we don't fight your MSP
Documented monthly reporting, not just dashboards we forget to share
Engineered. Installed. Supported.
Frequently Asked Questions
Related Services
See it before your staff has to call about it.
Discuss commercial monitoring with Summit Logic — Collingwood, Blue Mountains, and Georgian Bay.