Service Overview

    A commercial install is the first 10 percent of the system's life. The other 90 percent is firmware updates, peripheral failures, business changes, and the slow drift of a network that worked on day one. Service contracts handle that — predictably.

    Summit Logic offers annual service contracts for commercial AV, networking, security, and building automation across Southern Georgian Bay. Defined SLAs, scheduled preventive maintenance, and remote monitoring rolled into one line item.

    What We Install

    • Tiered SLAs (next-business-day, four-hour, one-hour, 24/7)
    • Quarterly on-site preventive maintenance visits
    • Firmware compliance management for control, AV, and networking
    • Remote monitoring of all covered devices
    • ULC monitored signal verification for life-safety systems
    • Camera and access control health checks
    • UPS battery replacement on schedule
    • Conference room readiness checks before key meetings
    • Annual cybersecurity review of building automation
    • Documented as-built drawings kept current

    Industries We Serve

    Corporate offices

    Whole-building coverage — AV, networking, access, and automation under one contract and one phone number.

    Private clubs

    Pre-season readiness for ski club and golf club facilities. Members never notice a failed switch.

    Boutique restaurants

    Off-hours service so dining room operations are not interrupted. Music, paging, POS network, and cameras covered.

    Multi-tenant condos

    Common-area systems on a building-management contract with predictable annual cost.

    Conference centres

    Day-before readiness checks for booked plenary and breakout rooms.

    Educational facilities

    Term-break maintenance windows aligned with school calendars.

    Our Approach

    Service contracts start with an inventory and a baseline assessment. We document what is installed, what condition it is in, and what we recommend changing in year one. From there, the contract is a written commitment — coverage, response times, exclusions, and escalation path.

    Preventive maintenance visits happen on a calendar, not on demand. Each visit produces a short report. Owners see what was checked, what was tuned, and what is on the watch list for the next visit.

    Service Area

    We hold service contracts across Southern Georgian Bay — Collingwood, Blue Mountains, Thornbury, Wasaga Beach, Meaford, and Creemore. Typical contract clients include corporate offices in downtown Collingwood, restaurants in Thornbury, ski club facilities above Blue Mountains, and event venues across the Wasaga Beach commercial corridor.

    Frequently Asked Questions

    Plan your commercial install with Summit Logic

    Design-build, commissioning, and ongoing service contracts across Southern Georgian Bay.